Shipping Policy

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At BRUXE CarPlay, we aim to provide a seamless and transparent shipping experience. Below, you’ll find detailed information about our shipping methods, delivery times, and important policies to ensure your order arrives safely and on time.

1. Shipping Methods

We offer three convenient shipping options to suit your needs:

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  1. Free Shipping
    • Delivery Time: 3-15 business days.
    • Details: A cost-effective option for customers who prioritize savings and don’t mind a slightly longer delivery time.
  2. Basic Shipping
    • Delivery Time: 3-10 business days.
    • Details: A faster and more reliable option, ideal for those seeking a balance between cost and delivery speed.
  3. Premium Shipping (DHL/FedEx/UPS)
    • Delivery Time: 3-5 business days.
    • Details: For customers who need their orders delivered quickly, this option uses trusted carriers like DHL, FedEx, or UPS for fast and secure delivery

2. Important Notes on Shipping Orders

  • Delivery Estimates: All provided delivery dates are estimates only. Delays may occur due to order verification, processing times, or carrier availability.
  • Multiple Shipments: Orders may be delivered in separate shipments depending on product availability and logistics.
  • Shipment Contract: All purchases made through BRUXE CarPlay are subject to a shipment contract. This means the risk of loss and title transfers to you upon the product being handed over to the carrier.

3. Delivery Address Requirements

  • Accuracy is Essential: Please ensure your delivery address is complete and correct. Once an order is prepared for shipment or has shipped, we cannot change the shipping address.
  • Address Issues: If a package is returned to us due to an incorrect or incomplete address provided by you (the customer) or your agent, we will contact you for corrections. The package will be re-shipped at an additional shipping fee.
  • Daytime Phone Number: A daytime phone number is required for all orders to facilitate smooth delivery.
  • Undeliverable Packages: If a package is returned to BRUXE CarPlay as undeliverable, please contact us immediately to arrange reshipment.

4. International Orders

  • For international shipments, additional customs fees, taxes, or duties may apply. These charges are the responsibility of the customer.

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Thank you for choosing BRUXE CarPlay! If you have any questions about shipping or need assistance, feel free to reach out to our support team at support@bruxecarplay.com. We’re here to help!